Complaints covered
- Rental deposit not returned
- Repair obligation ignored
- Levy or body-corporate dispute
Property and rentals
Deposits, landlords, agents, sectional title and levy disputes.
Evidence to prepare
- Lease or scheme documents
- Inspection records and photographs
- Payment and notice history
Escalation route
Rental Housing Tribunal or CSOS
First give the organisation or public body a reasonable opportunity to respond and retain every reference number.
Your public summary must not contain identity numbers, banking information, medical records or private contact details.
Upload supporting evidence through the protected complaint workflow after signing in.